Vacancy detail

Service Design / UX Lead

£60,000 – £80,000 bonus

Location: United Kingdom (London – London) Type: Permanent

Service and UX Design Lead

London - Hybrid (2 days on-site)

£60,000 - £78,000 + benefits

A global design studio is looking for an experienced Service and UX Design Lead to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services.

The role offers the change for hands-on designers looking to take the next step in their career to begin suppoting as a Lead on client projects while remaining in a hands-on delivery position as a Service/UX Designer.

Key Responsibilities of the Service and UX Design Lead:

* Lead interaction and service design activities on projects, including client workshops, creative brainstorming, and defining design principles.

* Ensure all design work is deeply rooted in an understanding of the target audience.

* Manage design research relationships with partners and clients, collaborating effectively with internal research teams.

* Oversee all interaction and service design activities at the project level.

* Innovate and evolve service design practices, integrating external and internal expertise.

* Provide constructive feedback and direction to junior team members, accurately assessing their performance and fostering their development.

What You'll Bring as a Service and UX Design Lead:

* 5+ Proven experience leading/mentoring on service design / UX projects

* Mastery of service design methodologies, with proficiency in relevant tools and templates.

* Comfort in collaborating with stakeholders to conceptualize and produce high-quality, detailed deliverables, including mock-ups, wireframes, prototypes, user stories, journeys, personas, and journey mapping.

* Proficiency with tools such as Adobe Creative Cloud, InVision, Sketch, Axure, and prototyping tools.

The Package:

* £60,000 - 78,000

* Pension scheme

* Company bonus

To hear more about this fantastic opportunity to join an industry leader as their newest Service Design/UX Lead, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.


Reference: AMC/CSM/SD

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