Vacancy detail

Head of Telecoms Platform Engineering

£120,000 – £150,000 benefits listed in advert

Location: United Kingdom (London – Docklands, London) Type: Permanent

Head of Telecoms Platform Engineering

A phenomenal chance to join a global financial services organisation at a pivotal point in their telecoms transformation road-map!

The Company

A global leader in retail and corporate banking, with millions of customers all over the world. An exceptional history of providing world-class banking, investment and insurance services, they are a household name in the UK and globally. They are also one of the leading banks in terms of digital innovation - they understand the shift in technologies and the need to leave legacy systems behind, embracing digital change at every turn.

The Digital Business Services practice provides essential operational and technical support and change to the business, helping them stay ahead of competitors. Within this part of the business sits the Telecommunications services team (part of IT Infrastructure Delivery) who provide technology products covering networks, security, voice, video, contact centre, trade floor, media recording and speech analytics. They are int h process of a large, complex digital transformation and as a result, need to hire a Head of Telecoms Platform Engineering to lead the team.

The Role

In this role, you will take ownership of the high level strategy around moving past legacy telecoms systems and creating a new, cloud hosted networking capability for the business. You will develop innovation pipelines of new ideas and technologies for the Telecommunication Services ecosystem, and help shape the culture and processes required for innovation. You will drive the delivery of Telecommunication Services Architecture and Strategy across all product platforms, including Core Networks, Network Security Functions, Endpoint Connectivity, Unified Communications and Contact Centre, developing and driving the execution of its multi-year road-maps in line with the business needs and in collaboration with the the wider organisation. Cross platform solution design and engineering, including automation tools and capabilities as well as running the innovation lab and executing Proof of Concepts will all be run through you, as well as adoption of industry best practices around agile ways of working, Site Reliability Engineering and DevSecOps. You'll also be building a team of architects with network security, software defined and cloud networking skills to drive the modernisation and transformation of the company's networks architecture.

This is a strategically crucial role, ensuring that whilst you innovate and drive adoption of emerging cloud tech within telecoms, you also "keep the lights on" and ensure current processes are running smoothly. You will be a highly effective communicator and negotiator at the highest level, a stellar leader, a subject matter expert on cloud networking and cloud hosted networks within telecoms, and have a strong understanding of risk, governance, compliance, security and controls therein.

Key Requirements

  • Strong depth and breadth of technology knowledge, with direct experience driving north star priorities, strategies and architecture across Telecommunications Services.
  • Stakeholder management skills with a focus on building consultative relationships, and collaborating directly with a variety of customers and colleagues at all levels of seniority (service owners, vendors, business customer, compliance, etc.)
  • Ability to demonstrate transformational leadership to support a transition into Agile and DevSecOps practices, and uplifting organisational delivery capability
  • Experience delivering automation initiatives and proofs of concept for new solutions or services
  • Exceptional interpersonal and leadership skills, including the ability to influence, lead and drive global teams to deliver
  • Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group
  • Gravitas and ability to interact with and coach senior executives
  • Degree level education or equivalent
  • Management level experience of 10+ years
  • Ability to simultaneously coordinate and complete multiple projects through an organised and process oriented approach
  • Respectful of different cultures, and experience of working with colleagues from across the globe

What's on Offer

  • Base salary up to £150,000 DOE
  • 20-30% bonus
  • strong pension scheme
  • private medical care
  • 30 days annual leave + bank holidays
  • extensive range of flexible benefits

If you are ready for a new challenge and feel you match the criteria strongly, apply now through the website to arrange an informal discussion to find out more.

Head of Telecoms Platform Engineering

Reference: *AMC*NCA/2021072

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