Location: Ireland (Republic of) (Louth – Dundalk, Louth) Type: Permanent
Application Support Consultant
Location- Dundalk
Onsite Requirements- Up to 3 days a week
The Opportunity:
Are you passionate about technology and driven by problem-solving? Do you enjoy collaborating with customers to deliver exceptional software solutions? Join us as an Application Support Consultant and elevate your career within a dynamic, innovative, and people-focused team.
The Role:
As an Application Support Consultant, you will play a pivotal role in supporting customers across a variety of business modules, including Accounting, CRM, E-Commerce, and Supply Chain Management. You will be part of a collaborative Customer Success Office, helping customers achieve their goals with tailored ERP software solutions. If you thrive in a fast-paced environment and have a passion for creative problem-solving, this role is for you.
Key Responsibilities:
* Provide technical and operational support to a growing customer base.
* Respond to inquiries on system operations and troubleshoot issues effectively.
* Collaborate with internal teams to deliver optimal solutions for business challenges.
* Maintain clear documentation of issues and resolutions.
* Ensure excellent customer experiences by managing queries with empathy and professionalism.
Essential Requirements:
* A strong problem-solver with analytical skills and a proactive mindset.
* Excellent communication abilities, both written and verbal, to translate technical details into user-friendly information.
* Knowledge or experience in any of the following areas is advantageous:
* Accounting, ERP, or Business Management Software systems.
* SQL scripting, databases (SQL Server, MySQL), and associated tools.
* REST API, EDI, and other integration technologies.
* Financial and management reporting.
* A relevant degree or equivalent experience in Computer Science, Accounting, or Business is preferred.
The Benefits:
* Competitive Salary: Reflective of your skills and experience.
* Health & Wellness: Access to private healthcare and a wellness reimbursement program.
* Flexible Working: Achieve work-life balance with our hybrid working plan.
* Retirement Planning: Employer pension contributions up to 5%.
* Generous Leave: 29 days of paid leave with the option to purchase additional days.
* Training & Development: Continuous professional development opportunities to help you thrive.
For more information, please apply below or contact me directly.
Contact: 02077806706
LinkedIn: Shay Campbell
Reference: AMC/SCA/ASC
Application Support Consultant
Reference: AMC/SCA/ASC
Your CV will be sent to the selected department. At no time will your CV be sent outside of Anson McCade without your authorisation.
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