Service Designer

£60,000 – £90,000 Bonus, Pension, Health Care

Location: United Kingdom (London – London) Type: Permanent

Lead Service Designer

London (Hybrid)

Up to £90,000

An exciting opportunity has arisen for an experienced Lead Service Designer to shape user-centric services for public sector-focused clients.

You'll be at the forefront of creating innovative, accessible, and impactful solutions, working closely with multidisciplinary teams to deliver exceptional user experiences.

Key Responsibilities:

• As Lead Service Designer, Develop and implement user research strategies to inform design decisions.
• Map complex services and user journeys, creating clear and actionable insights.
• Facilitate workshops and co-design sessions, translating findings into service improvements.
• Communicate effectively with stakeholders to ensure alignment and drive results.
• Champion user-centred design practices and continuously evolve the service design approach.

What You'll Bring:

• 8+ years of experience as a Service Designer.
• Expertise in user-centred design methods and accessibility standards.
• Strong communication and stakeholder management skills.
• SC clearance (or willingness to obtain it).
• Experience with GDS or public sector projects is highly desirable.

Why Join?
Be part of a team that values collaboration, innovation, and diversity. You'll work on impactful projects that drive meaningful change, supported by a culture of continuous learning and inclusion.

Ready to Shape the Future?
Apply now to take the next step in your Service Design career!

Contact Anna-Jane Murphy at Anson McCade to learn more about the Service Designer role.

AMC/AJM/LSD

Reference: AMC/AJM/LSD