Vacancy detail

Operations Support Analyst

£45,000 to 56,000 GBP

Bonus

Hybrid WORKING

Location: United Kingdom (Greater London) Type: Permanent

Role: Operations Support Analyst
Work Type & Location: London | Hybrid, must be based in London
Role Type: Permanent
Salary: £45,000 – £55,000 + Bonus

We’re working with a leading global group at the forefront of life-saving technologies, seeking an Operations Support Analyst to play a key role in supporting enterprise systems across HR, Finance, ERP, and integrations.

This is a great opportunity to join a collaborative HQ team supporting a complex environment of 40+ operating companies globally. You’ll help streamline operations, drive continuous improvement, and support business-critical systems used around the world.

As an Operations Support Analyst, you will:

• Monitor daily service operations, triage issues, manage escalations, and support key users

• Build and maintain operational dashboards using Excel/Power BI

• Drive small-scale process improvements and support wider change initiatives

• Produce internal documentation and training guides

• Collaborate with vendors to manage SLAs and service reviews

• Work across HR, ERP, and Finance systems, bridging business and tech teams

What we’re looking for:

• 3+ years’ experience in enterprise IT support (HR/Finance/ERP platforms)

• Strong analytical mindset and excellent stakeholder communication skills

• Hands-on reporting experience using Excel or Power BI

• Comfortable in a fast-paced, multi-vendor, multi-system environment

• Experience with ITIL, Lean, or Six Sigma is a plus (not essential)

Why join?
You’ll be joining a mission-led organisation that values innovation and operational excellence, with global reach and a real-world impact. Expect a dynamic hybrid working model, opportunities for travel, and a great environment to grow your career.

Interested? Send your CV to adam.quigley@ansonmccade.com or message me directly.

Reference: AMC-AQU- ASA

Postcode: SP1

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