Vacancy detail

Technical team Manager

£Up to £48,000 GBP

+ Bonus & Package

Onsite WORKING

Location: United Kingdom (Greater London) Type: Permanent

Technical Team Manager

Location: Greater London (on‑site, 5 days per week)

Up to £48,000 + Package

About the Role:
We’re looking for an experienced Technical Team Manager to lead a team of 11, ranging from junior support staff to senior engineers across support, networking, and infrastructure disciplines. You’ll focus on performance management, workflow allocation, customer interaction, and supporting senior leadership by assessing team performance and identifying improvement opportunities.

While a deep hands‑on technical background isn’t required, you must be able to understand and communicate effectively about technologies such as Microsoft/Windows Server, Exchange, Active Directory, VMware, and common network equipment (Cisco, Juniper). Experience in supporting deployments and working closely with software delivery teams will be highly advantageous.

What’s on Offer:

• Salary up to £48,000 (dependent on experience)

• On‑site role in Bracknell (5 days/week), with occasional work‑from‑home options available (e.g., when working on reports), and flex to accommodate family needs (school drop‑off/pick‑up)

• Bonus scheme of up to 5%

• Excellent benefits package, including:

  • Private healthcare and life assurance

  • Company pension (matched contribution up to 10%)

  • 26 days annual leave, with option to buy up to 3 additional days

• No on‑call requirement — standard working hours (37 per week), covering the core service window of 08:00–18:00, Monday–Friday

• Outstanding career progression and opportunities for professional development and certifications (including ITIL)

What You Need:

• Must be SC‑cleared or eligible for SC clearance from the outset

• Strong understanding of IT infrastructure (Windows Server, Exchange, Active Directory, VMware, Microsoft Service Centre products)

• Strong understanding of networking technologies (Cisco and/or Juniper)

• Proven experience in team leadership (ideally managing 5 or more staff), including performance reviews, absence and workflow management

• Ability to compile and present performance metrics and reports

• Ideally experience working closely with software support teams

• Highly organized, adept at creating and maintaining documents and reports for management and operational review

• Strong interpersonal and communication skills, comfortable working with customers, senior stakeholders, and junior team members alike

• Experience in recruitment or staff onboarding is highly advantageous

• Knowledge of Linux environments is a plus

Reference: SCU/FJTTM/2606

Postcode: sw1

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