Senior Service Designer
£60000-75000 GBP
Bonus
Hybrid WORKING
Location: Central London, Greater London – United Kingdom Type: Permanent
Senior Service Designer – Public Sector
London (Hybrid)
Salary: Up to £75,000
Clearance: Must currently hold or have previously held SC clearance
The Opportunity
A leading design consultancy is looking for a Senior Service Designer to join their multidisciplinary team, focused on delivering impactful, human-centred services for the UK public sector. This is a chance to work on meaningful projects that improve systems and services while helping to grow a forward-thinking design practice.
What You’ll Do
- Lead service design activities across discovery, alpha, beta, and live phases
- Conduct user research and map service journeys, ecosystems, and processes
- Facilitate co-creation workshops and stakeholder engagement sessions
- Prototype service components and test with users to validate concepts
- Translate insights into actionable recommendations and service improvements
- Support internal capability building and mentor junior designers
What You’ll Bring
- 5+ years of experience in service design or a closely related discipline
- A strong portfolio demonstrating end-to-end service design work
- Experience working with or within the UK public sector
- Familiarity with GDS standards and inclusive design principles
- Confident in research, synthesis, facilitation, and visual communication
- Comfortable operating within agile, cross-functional teams
The package:
- £60,000 - £75,000 base
- Company bonus
- Pension
To hear more about the Service Designer opportunity, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.
Reference: AMC/CSM/PSSD
Postcode: SW1P 3LA
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