Senior User Researcher
£60,000 - 75,000 GBP
10% Bonus, Pension, Healthcare
Hybrid WORKING
Location: Central London, Greater London – United Kingdom Type: Permanent
Senior User Researcher
£75,000 + bonus
London – Hybrid
A global design studio is seeking a Senior User Researcher to join a high-performing, cross-functional team dedicated to delivering user-centred services that make a tangible impact—particularly within the public sector.
This role is focused on embedding agile research practices into discovery and design phases, ensuring services are intuitive, accessible, and reduce complexity for users.
Key Responsibilities:
- Lead user research across client-facing projects
- Define research objectives and select appropriate methodologies
- Develop and present detailed research plans and approaches
- Conduct user interviews, workshops, and ethnographic research
- Analyse findings to generate actionable insights and recommendations
Required Experience:
- Minimum of 8 years’ experience leading user research in client-facing roles
- Proven ability to design and deliver effective research strategies
- Experience with SaaS or Salesforce is highly desirable
- Strong communication and presentation skills
- Collaborative approach, with experience working in multi-disciplinary teams
- Government sector experience and active SC clearance are highly advantageous
Package:
- £75,000 base salary
- Annual bonus
- Pension scheme
If you’re passionate about designing services that truly meet user needs and want to work in a collaborative, impact-driven environment, we’d love to hear from you.
AMC/AJM/SURLT
Reference: Senior User Researcher
Postcode: London
#anmu
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