Vacancy detail

ServiceNow Technical Architect

£65,000 to 75,000 GBP

Bonus

Hybrid WORKING

Location: Manchester, North West – United Kingdom Type: Permanent

ServiceNow Technical Architect 

Location: London, Manchester, or Edinburgh (Hybrid)
Salary: £65,000 – £75,000 + benefits

About the Role

We’re seeking a ServiceNow Technical Architect to join a dynamic and innovative technology team. This is a hands-on role for someone who thrives in architecting and delivering high-quality ServiceNow solutions, mentoring development teams, and contributing to technical excellence across large-scale programmes.

As a Technical Architect, you’ll have the opportunity to influence design decisions, implement advanced solutions, and help drive the adoption of the latest ServiceNow features, including AI and cloud integrations.

Key Responsibilities

  • Architect and implement complex ServiceNow solutions across multiple product lines.

  • Lead, mentor, and manage teams of ServiceNow developers.

  • Provide technical oversight and design authority on key programmes.

  • Stay up to date with ServiceNow innovations, new applications, and best practices.

  • Drive continuous improvement in methodology, quality standards, and service offerings.

  • Collaborate with peers to ensure solutions align with enterprise architecture and governance principles.

  • Apply advanced scripting, integrations, and cloud knowledge to deliver high-quality solutions.

Required Skills & Experience

  • Strong knowledge and hands-on experience in ServiceNow development and architecture.

  • Experience leading teams of ServiceNow developers and implementing quality standards (code and architectural reviews).

  • 5+ ServiceNow CIS certifications.

  • Experience with at least three ServiceNow product lines outside of ITSM (e.g., ITOM, ITAM, HR, CSM, SPM, HAM/SAM).

  • Advanced scripting and integration skills – JavaScript, SQL, API/Web Services.

  • Experience integrating ServiceNow with cloud platforms (AWS, Azure, GCP).

  • Process-oriented, able to operate as a technical authority, and comfortable collaborating with peers.

  • SC clearance desirable, or the ability to obtain it.

Desirable Skills

  • Experience with cloud migration projects.

  • Exposure to GenAI or AI-powered ServiceNow solutions.

  • ITIL v4 certification or equivalent.

What’s on Offer

  • Competitive salary of £65,000 – £75,000.

  • Hybrid working across London, Manchester, or Edinburgh.

  • Access to world-class training and certification programmes.

  • Inclusive culture that values innovation, collaboration, and personal growth.

 

Reference: AMC-AQU-SNTAJ

Postcode: Manchester (M1)

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